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Frequently Asked Questions (FAQ)
Welcome to trendycartindia.store. Below are answers to some of the most common questions to help you shop with confidence.
1. How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
2. What payment methods do you accept?
We accept:
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Credit & Debit Cards
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UPI
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Net Banking
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Cash on Delivery (COD)
All online payments are 100% secure.
3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available on eligible products and locations.
4. How long does shipping take?
Orders are usually delivered within 3–7 business days, depending on your location and courier partner.
5. Do you provide free shipping?
Yes, free shipping is available on selected products. Shipping charges, if any, will be shown at checkout.
6. How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email.
7. What is your return policy?
We offer hassle-free returns within 5 days of delivery for eligible products.
Please refer to our Return & Refund Policy for full details.
8. How do I request a return or refund?
Contact our support team within 5 days of delivery with your order ID. Our team will guide you through the process.
📧 support@trendycartindia.com
📞 +91 9164271416
9. What if I receive a damaged or wrong product?
If you receive a damaged, defective, or wrong product, contact us within 48 hours of delivery with product images or an unboxing video. We’ll arrange a replacement or refund.
10. Can I cancel my order?
Orders can be cancelled before shipment. Once shipped, cancellation is not allowed and standard return policy applies.
11. Is my personal information safe?
Yes. We follow strict security measures to protect your personal data. Please read our Privacy Policy for more details.
12. How can I contact customer support?
You can reach us at:
📧 Email: support@trendycartindia.com
📞 Phone: +91 9164271416
🌐 Website: https://trendycartindia.store
🕒 Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)